Badges | Share Your Reviews

Let new customers know you have existing customers rooting for you, with our badges.

So… what are badges? Social media badges easily link customers to your online profiles. When used successfully, badges encourage people to choose your company over competitors.

Our badges are an eye catching, one-way ticket to your MCR business listing. They allow customers to easily research your licenses, read & write reviews, and request quotes.


Getting Started

Tip: If you have a Free Business Listing on MCR, your unique Badge Code is located within your Dashboard under “Badges”.

How to add our badges to your:

I. Website or blog

II. Email Signature


Recommended first stepSelect an option above to link to the corresponding guide below. Review and follow the instructions. Let us know if you’re having trouble at movers@movingcompanyreviews.com. Stay savvy and follow us on LinkedIn and Twitter!


Adding a badge to your email signature in Microsoft Outlook.

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Microsoft Outlook will require you to save the image and then link it to MovingCompanyReviews.com.

Here’s how to do that in 3 steps.

 

Step 1. Right-click and save the badge size of your choice

Find us on MovingCompanyReviews.com Find us on MovingCompanyReviews.com Review us on MovingCompanyReviews.com Review us on MovingCompanyReviews.com

Step 2. Add the image to your signature by following the instructions in Microsoft Outlook’s Help Guide.

Step 3. Link the badge to MCR.

i. For the “Find Us On” badge – link the badge to your profile page.

ii. For the “Review Us” badge – link the badge to your review form url. This can be found at the bottom of your business listing by selecting WRITE A REVIEW.


Adding a badge to your email signature in Gmail.

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Gmail will require you to add the web address of the image to your signature, and then link it to MovingCompanyReviews.com.

Here’s how to do that in 3 steps.

Step 1. Copy the Image URL located next to the badge of your choice

Find us on MovingCompanyReviews.com

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Review us on MovingCompanyReviews.com

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Step 2. See Gmail’s Guide For Creating Signatures if you’re not sure how to access your signature. Once in your signature settings, select the image icon (circled below), then paste the Image URL of the badge in the “Image URL” box.

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Step 3. Link the badge to MCR.

i. For the “Find Us On” badge – link the badge to your profile page.

ii. For the “Review Us” badge – link the badge to your review form url. This can be found at the bottom of your business listing by selecting WRITE A REVIEW.

Adding a badge to your website: HTML Code.

Step 1. Select the badge of your choice from our badge code generator.

Step 2. Paste the badge code to your website, and replace the area of the code marked “ADD YOUR URL HERE” with your profile page url or review form url. See Step 3 to locate the url’s.

Step 3. Locate your profile page url and/or review form url.

 

i. For the “Find Us On” badge

ii. For the “Review Us” badge

Truck Talks With…All My Sons Moving & Storage in Phoenix

Like many moving companies, All My Sons Moving & Storage is family-owned and operated, with four generations of moving experience over the last 20 years. Today it is a large national partnership with nearly 40 locations nationwide.

We recently chatted with Ron Clair (GM) and Jeff Akin (Director of Business Development) from All My Sons Moving & Storage in Phoenix, to find out more about how their location focuses on building relationships with clients to deliver the best moving experience.

MCR: When booking a move with you, what can customers expect?

All My Sons Phoenix: Bottom line, the best moving experience ever. Our first-rate services include quilt-pad wrapping of their furniture, disassembly and reassembly of the same and the allowance to leave clothing in their dressers. We provide white-glove service at its finest.

Clients can take advantage of our pristine packing and unpacking services or opt for do-it-yourself packing. We work hard to understand your moving needs before ever lifting one box. We are all about relationships, education and communication. And we really believe that with each client, it is not a one and done but a long-term relationship that will last a lifetime.

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MCR: Tell us about a challenge thats unique to being a part of a large franchise. And how do you overcome it?

All My Sons Phoenix: Technically we are not a franchise. We are employee- owned and just as we build relationships with our clients here in Phoenix, we must have outstanding relationships with other offices around the country with open communication. We are all part of the big picture and it will take all of us to continue our success and push our growth as we move forward.

MCR: Do you have any fun industry lingo you want to share with our readers? (i.e. “put a bead on it!”)

All My Sons Phoenix: “Laughing” for sure.  It’s not industry lingo but we use a great movie quote. Before our drivers go out to handle their Pre-Trip inspection, we use the quote “Let’s kick the tires and light the fires baby.” Can you name the movie this quote came from?

MCR: Aside from helping customers have happy moves, how do you help bring happiness to your community?

All My Sons Phoenix: We work with our Chamber of Commerce and work closely with Move for Hunger. We volunteer time with certain events through Move for Hunger. We actually had our trucks out at the R n R marathon here in Phoenix and picked up over 7500 pounds of food for Move for Hunger and took it back to St. Mary’s Food Band for distribution. Also our foreman John worked last year with his club and All My Sons and collected 2500 toys during the Christmas holiday and took it directly to the Phoenix Children’s Hospital. We have amazing employees.

MCR: Tell us about some of your most memorable moves.

All My Sons Phoenix: There was a time we worked with a pro baseball player when relocating his family for MLB, his son’s bed was made out of old baseball bats. We also moved a huge musician and went to do a visual for them and had the opportunity to play in his studio together for hours.

MCR: What’s the best advice you could give about moving across the country?

All My Sons Phoenix: Do not take the Internet as the gospel. So many independents are now using reputation defenders to clean up their reputation online or placing fake reviews online. Find a ProMover and to take it to the next level, find a Certified Moving Consultant. The Certified Moving Consultant credential has come to represent a fundamental competency and adherence to ethical conduct of the sales force for the Household Goods Moving & Storage Industry.

MCR: What’s your favorite part of the move process? 

All My Sons Phoenix: When we hear the clients’ feedback on how great their moving experience was with All My Sons.

MCR: What do you see is the single biggest challenge for the professional moving industry right now? 

All My Sons Phoenix: Quality! There are too many people coming into the industry without the proper skillsets cutting prices to get work. These companies do not follow regulation and work without authority.

MCR: What do you predict is the future of moving five years from now and 10 years from now?

All My Sons Phoenix: Current to five years, we’ll see continued pressure on Congress to strengthen federal consumer protections against rogue operators — unlicensed movers — as well as to require container company compliance with federal household goods regulations. Beyond 5-10 years, it will likely be more container shipping for interstate relocation.

 

 

My turn: 10 Things I learned from my own move

The MovingCompanyReviews team has been working hard this past year to make the best online moving resource out there. But what happens when we use the site for our own move? Are we getting it right? Are there parts of the process we could do better? I recently put our site to the test with my own move, and learned some things along the way.

1. Even if you’re a planner, emergency moves happen. 

Here at MCR, we sometimes giggle at the last minute moves people request on our site. You want to move tomorrow? The day before a holiday? In the summer? Really? But, I recently found myself needing movers just 3 days in advance right after the New Year’s holiday. Not ideal, but I had realistic expectations, knowing that movers may not be available on my preferred date and time. Luckily it’s slow season, so there were no problems with availability, but this won’t be the case with spring/summer moves.

Take-away: If booking a move less than two weeks in advance, be prepared to be flexible. Request quotes from as many reputable movers as you can, and understand that you may not get the date and time you want.

2. Even in this online world, the personal touch matters

We’re all busy and most of us want to avoid talking on the phone to schedule things like moves. But, I found myself preferring the movers who contacted me by phone and who were friendly and helpful. When a mover only communicated with me by email, I found it cold and impersonal. Responsiveness was also huge – I carved out time in my day to plan my move and wanted it done; companies who didn’t respond to me within a few hours lost my business.

Take-away: We don’t require it on MCR, but we encourage users of our site to provide a contact phone number in addition to email. The experience you have with the mover’s phone rep can tell you a lot about how they treat their customers. And you’ll hear back from them more quickly, enabling you to move on with your day sooner.

3. Comparing estimates was difficult

I requested estimates from four well-rated companies. Each company handled their estimates differently. I found myself making a spreadsheet to compare # of men, estimated hours, transportation costs, materials costs (are wardrobe rentals included or extra? what about tape?) etc. In the end, I went with the company whose price was close to but higher than some of the others, because I felt confident that I knew every possible cost upfront and there would be no surprises.

Take-away: Understand every cost your mover could potentially charge you. If it’s not clear, ask them about it. Make sure you’re accounting for every cost when you make your final decision. It’s not easy to compare apples-to-apples. Soon, we’ll launch some tools to make this super easy for you.

4. Used boxes worked great

I used boxes from Usedcardboardboxes.com, which you can research and purchase here. They were strong, in great shape, and a good deal. They may look funny – check out my photo – but they work. Also, check out our box challenge video here.

Take-Away: Consider ordering boxes online here. . They’re fast, easy and you can cross one more trip to Home Depot off the list.

5. A great mover doesn’t flinch at bad weather

We live in Chicago. Winters are cold and messy. Our move weekend was no exception, but our movers were right on time and knew exactly how to deal with the weather. They didn’t complain. They took off their shoes inside my house (really!). We helped by making sure our walkway was cleared and salted, but when they decided to use a slightly different route, they did the shoveling.

 

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Move day weather in Chicago

Take-Away: If you live in a climate with crazy weather, ask your potential mover how they handle it. You should feel confident in their answer and that they’ve done weather-challenged moves hundreds of times.

6. A great mover shows feats of strength, creativity and speed

They should have an olympic category for this. Once you’ve used great movers, you’ll never want to move yourself again. And you’ll do everything you can to only move with the best. Our guys whipped shrink-wrap around our beds and couch in rapid time. They fit large furniture through narrow stairways on their backs. They flipped, they padded, they spun, they lifted. And they never seemed to tire. Go movers!

Take-Away: Good movers are professionals. This is their job. They’ve done it thousands of times and they can do a better job than you ever could. Go ahead, be in awe.

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Shrink wrapped couch

7. You’ll see dollar signs as that tape gun and shrink wrap whirls

I knew that my movers weren’t charging me to tape blankets around my stuff, which gave me peace of mind. Otherwise, I probably would’ve freaked out as I watched them do their Olympic-style moves as described in #7.

Take-Away: Refer to tip #3. Don’t have a heart attack. Know what the extras are going to cost you.

8. I was unprepared for tipping

We had cash on hand but I forgot how much I should tip. I had to look it up last minute.

Take-Away: Be prepared. Use our guide here and make sure you have enough cash to settle up when the movers leave.

9. Leaving a great review felt good

Sure, I manage the MCR site so I’ve gotta review my movers. But I took satisfaction knowing that I was applauding a job well done and hopefully helping others find a great mover.

Take-Away: Get some karma points for reviewing your mover on MCR. Good or bad. And especially if others’ reviews helped you make your decision.

10. I’m ready to do it all again

Yep, this was a temporary move. We’ve got to move back to our permanent place in just a few weeks. I’ll check back in after that move and let you know how it went.

Take-Away: If it hadn’t gone so well, I probably would be dreading this. Moving is never fun, but it doesn’t have to be terrible if you do your research, know what to expect and choose a great mover.

P.S. Fellow Chicagoans, you’d probably like to know who I used. Check out my review here.

Truck Talks With: Big League Movers

After a successful stint of small campus moves for friends and students that gradually grew by word of mouth, two friends decided to expand their business to fill a niche for a full service moving company with a lot of hometown heart. So in 2008, owner and founder Steve Reed and Jonathan Greer, VP of Sales and Marketing, recruited a few more friends to join their business. And because former college baseball players filled most of their lineup, Big League Movers was born.

In just five years since Big League Movers first opened their doors, they’ve quickly grown to be one of the biggest moving companies in Memphis and have since expanded into Atlanta, booking thousands of moves a year.

We chatted with Steve and Jonathan to find out how Big League Movers thrived in an industry tainted by rogues and a lack of transparency, by anchoring their business in a customer-driven culture that starts and ends with trust.

MCR: When booking a move with you, what can customers expect?

Big League Movers: We try and hold their hand from start to finish. Every touchpoint with a customer, from our sales team to the actual crew on move day, we make it our job to be that customer’s buddy. We also educate them on moving and let them know what time we’re arriving and what they can expect every step of the way.

We know it’s hard to find an honest mover. We saw a lot of room in the industry for a professional moving company with good ethics, morals and people you would feel comfortable letting into your home.

MCR: What steps have you taken to give customers and prospects peace of mind?

meetmoverBig League Movers: We pride our self on locally recruiting and personally vetting our staff with thorough background checks and references from friends and family. Our guys are very clean cut, polite and professional. These are the same guys we’ve had in our own homes who helped us with our moves. In fact, we have a page on our site with photos, bios and profiles of our great crew so customers know exactly who is coming to their home.

MCR: We saw that! Love the sports theme and the way you made the profiles into baseball cards with photos and stats for each person. So aside from building trust, what else is important to you guys when working with customers and prospects?

Big League Movers: Education, definitely. We want everyone to have a happy move, so we do our best to help prospects and customers make informed decisions about their move and share some professional advice on what we’ve learned from all of our years in the business.

MCR: Awesome. Can you give our readers some advice on how to find a great mover online?

Big League Movers: The most important thing is to do your homework. There are a lot of scammers and rogues out there, so make sure you’re looking at licensed, quality movers. You also want to compare estimates and definitely read reviews to gauge customer experiences. And don’t just take a mover’s word for it; secure a hard commitment in writing! We pick up a lot of moves for customers who booked with other companies who never showed up, leaving them in a bad spot. We also encourage everyone to ask A LOT of questions until you’re comfortable. Especially when it comes to understanding total costs and any extra fees upfront.

MCR: What would you say to someone who’s on the fence about moving themselves with a couple friends, the promise of free pizza and beer…or hiring a professional?

WP_20131022_008Big League Movers: Make sure you get a clear understanding for how long your move will take from both sides. Nine times out of ten, we’re going to come in quicker, so think about what that time saved means to you. We also recommend folks know how to properly pack and secure their belongings. Great movers aren’t just professionals at getting your stuff from point A to point B.

Moving day is also filled with a lot of stress, so be realistic with your expectations for managing stress. When you hire us, all we want you to worry about on move day is pulling up a nice glass of lemonade to watch us do our job.

MCR: Speaking of jobs, we always love to hear about some memorable moves. What are some of yours?

Big League Movers: You know, we’ve done our fair share of celebrity moves for plenty of athletes and musicians. But some of the things that really stand out right now are more about the stuff we moved rather than its owners.

We’ve actually moved the same 12-foot tall Hulk statue twice for two different professional athletes. And we’ve had the privilege of moving a piece of local Atlanta history: an official Olympic torch from the 1996 Summer Olympic Games when it was held in Atlanta.

MCR: What do you guys think about reviews and how do you track your customer satisfaction?

Big League Movers: We love reviews and customer insight. We always ask for it and appreciate when our customers share honest feedback with us. Good or bad, we absolutely hold ourselves accountable to that and will make changes where we need to.

We take a lot of pride in the fact that more than half of our business is due to repeat customers and word-of-mouth referrals. Just validates for us the fact that there’s a lot of room in the industry for honest, ethical movers.

MCR: What do you see is the future for moving? And what are you doing to influence that vision positively?

Big League Movers: We see more technology and innovation changing the industry for the better, and we’ve adjusted our own processes to meet emerging expectations. Like creating instant chat on our site because we understand customers want us to be available to them on demand. Mobile is also huge, so we’re trying to get in line with that.

But we feel that no matter how the industry shifts and new things get introduced, a customer-driven mentality is still going to be the most important thing to help the industry move forward.

Yes, moving is a skilled labor trade, but it’s really about people and helping them transition smoothly from one part of their life to the next. Whether we’re doing a move or giving back to our community by lending our guys and trucks to programs like Toys For Tots – at the very core of everything we’re doing…is trying to give people a happier day.

8 Essential Tips For Hiring An Awesome Mover

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Looking for one good reason to do your homework and take the time to find a credible mover?

How about 3,100 of them? Or try more than 9,000.

That’s how many consumer complaints were filed against moving companies and received by the Federal Motor Carrier Safety Administration (up seven percent from the year before), and the Better Business Bureau, respectively. You can fill in the blanks with the moving horror stories you’ve probably heard from friends and family, including movers not showing up on move day, their stuff being held hostage and low-ball estimates.

 

The truth is that in many of these cases, these moves didn’t even happen with real movers, but rogues. Rogues are scammers who give real movers a bad name. They’re not licensed, not insured and are out to take advantage of you during one of the most stressful transition periods of your life.

We’ve learned a lot since we got into the moving business and we want to share those lessons with you. Because we care about creating happy moves.

We happen to think awesome movers are behind happy moves, so we put together our top eight tips for finding moving companies you can trust your stuff with.

1. Be The Early (moving) Bird That Gets The Worm

Pardon the proverb, but you get the general idea. Researching movers takes time and shouldn’t be a last minute decision. Start your mover search at least six weeks before your desired move date to give yourself enough time to properly vet and compare each potential moving company. This is especially true during peak moving season (between Memorial Day and Labor Day), as the best ones book up early.

2. Spot A Knock-off From A Mile Away

Anyone can create a website these days and appear credible. That’s how lots of rogues steal business from good movers. Protectyourmove.org compiled this handy list of major red flags to help you spot a rogue and avoid a potential moving disaster. If you come across any of these as you research movers, send ‘em packing!

3. Know The Signs (that) Point To Yes

Choosing whom you give access to your home and all your earthly possessions shouldn’t be left to chance (or a Magic 8 Ball)! But just like there are red flags to spot a rogue, there are many green flags to point you toward a reputable mover, not the least of which is having the proper license to move you.

Think of these as non-negotiable and know the difference between moving out of state and moving locally. We’ll simplify license info in our mover search results soon, but be here are some tips on what to be on the lookout for as you research.

Interstate – If you’re moving out of state, your mover must have a USDOT number (issued by the FMCSA). Because great movers have nothing to hide, this is usually easy to find on their website, advertisements or estimate docs. Seeing shouldn’t be believing, so be sure to verify the USDOT is accurate and up to date at Safersys.org.

Also make sure the company info matches with what you’re expecting, that there’s an X next to “Auth. for Hire,” an X next to “Interstate” under the Carrier Operation section and a Yes under “Household Goods.”

You can also call their 24/7 hotline at 888-DOT-SAFT (open 24/7) to inquire about a mover’s complaint history.

Intrastate – If you’re moving within state, requirements and regulations vary. Know what the requirements are for your state so you can check up on your local movers. Check out these important contacts and resources by state. Now that you know what to look for, be vigilant about making sure the mover is up to snuff and meets these requirements.

Bonus tip: Watch out for another “gotcha,” and be sure you understand the difference between a mover and a broker – related article here. Your best bet is to stick with movers since current consumer protection laws don’t apply to brokers.

4. Follow The Trail Of Happy Moves

Now that you’ve confidently selected licensed movers and eliminated those pesky rogues, it’s time to narrow down your selection. Reach out to your social circles, read online reviews/ratings (but be wary of the source), check out their website and follow the trail of successful moves. The opposite also holds true: run; don’t walk, far away from movers with consistently bad reviews, no resolutions and a telling history of consumer complaints.

5. Don’t Let Your Computer Do All Your Homework

Thumbs up for making full use of your online resources to vet movers. You should now have a short list of licensed, top rated movers with many satisfied customers. Contact your top choices to request a quote for your move and pay attention to your 1:1 interactions.

Awesome movers should be responsive, knowledgeable and helpful during this process. They will likely advise you to grant them an in-home visit so they can better assess the logistics of your home and inventory for a more accurate estimate.

And if you have the time, you might want to do a little recon at their local office (unannounced) to make sure everything looks orderly, professional and well maintained.

6. Get Safety In Numbers

When it comes to moving estimates, it’s best to compare at least three moving companies. Options are always good, and the range can help you establish a baseline. When movers start contacting you, make sure you get your estimates in writing.

Once the bids come in, break down the basics of the move such as crew size, hours and weight of your stuff – as these should be fairly similar. If anything looks fishy or vastly deviates from the other estimates, ask why!

And don’t just go with the cheapest mover, even if you followed all the steps prior to this. You may think you’re saving now, but it may cost you in more ways later if this is the only factor you’re looking at.

7. Be Prepared For The Worst

If you follow steps 1 through 6, you’ve taken great measures toward avoiding any moving mishaps. But a little insurance never hurts (literally)!

Make sure you understand your mover’s policies when it comes to coverage and their liability in case your stuff is damaged during the move. Check out this related article on “Damage Control: When Bubble Wrap Isn’t Enough.”

Talk with your mover at length about this and be comfortable with their answer. Don’t forget you can always opt for your own insurance to cover high value items.

8. Put It On Paper

Once you’ve found your awesome mover, make it official. This means confirming the dates, payment details, logistics etc. of your move, and getting a signed order for service and a Bill of Lading.

So there you have it. Eight steps to help you avoid the more than 12,000 moving nightmares that were filed with the FMCSA and the BBB.

Want to pay it forward? After you move, please come back and share your move experience to help others have a happy move too.

Good luck and please share any tips you’ve learned from your experiences in the comments!