Some research says moving counts as one of the top 5 most stressful things you can do. I believe it.
I’d like tell you a story – a story of how I spent 3 years finding a great mover.
First, some background. I moved more than 15 times in my life. Early on, I would move myself. As I acquired more stuff and got a bit older, I hired movers. Every single time I tried to find a mover online, I thought to myself, “wow, moving is the industry the internet forgot about.” Why could I not search movers? Why could I not read verified reviews? Why could I not see photos of movers, or get any info on them at all?
When you search for other things online, reviews, prices, photos, and other great information guides you to an informed decision. I wanted an Amazon, or Orbitz, or Tripadvisor, or Cars.com, or HomeFinder for moving. Heck, I would have settled for a list of licensed movers in my area. Instead, I constantly ran into a blind lead form – one that asked for all of my personal information, without showing me any of the movers that would contact me. You know what happened when I submitted that lead form? I got called by not one, not two, but by SIX movers. Argh!
Making it better
3 years ago, Shannon Cullins, then HomeFinder’s VP of Product, and I decided to change things. We learned everything we could about moving, and decided to build an incredibly trustworthy, consumer friendly service to help consumers find great movers and experience happy moves. We called it MovingCompanyReviews.com (MCR for short). Shannon took over as General Manager, and we launched the site in February of 2013. We launched with a few key features to guarantee we focus on helping people find the best movers:
- We verify every review with either a moving receipt (called a Bill of Lading), or a move confirmed by a quality moving company
- We prominently display each mover’s review rating
- We prominently show every mover’s state and federal licensing information, links to their federal complaint history, and any other pertinent government information
- We put caution badges on movers with suspect quality, or fraud complaints
Finding my mover on MovingCompanyReviews
Fast forward to today. I moved last week, and found Olympia Moving through MovingCompanyReviews. Interestingly enough, I chose a different mover than I thought going in. Reading all of their verified reviews swayed me to them initially, and then their fantastic customer service during the quoting process won me over.
I am happy to report that Olympia made my move wonderful. They were, by a wide margin, the BEST movers I have ever used. Their attention to detail stunned me. They wrapped things meticulously, carried things extremely carefully, pointed out existing damage before wrapping or moving anything, and went way above and beyond what I expected. For example, they expertly squeezed an huge armoir into a bedroom by taking some of it apart and putting it back together again. Every other mover who moved that armoir just gave up, or damaged walls trying to shove it in. The Olympia crew took such great care that we had no damage to any items, or any walls, other than a tiny smudge here and there.
Here’s the best part – they estimated 12 hours for the move, and it only took them 8, so we saved a bunch of money versus our quote.
I almost forgot the icing on top – I got a free pizza from MCR by leaving a voice review about my move. Nothing tastes quite as good as a free pizza on move day.
My best move ever
It feels great building something that makes a difference. Moving delivers loads of stress. Having the fantastic movers from Olympia made this move much better and much less stressful than any other time I moved. I’d like to thank the whole MovingCompanyReviews team for their work the last few years, you guys rock.
Planning to move soon? Find your mover and get free estimates at MovingCompanyReviews.com.