You just moved another happy customer, and the details are fresh in their mind. It would be a perfect time to collect that feedback, but they don’t have Internet yet and booting up their computer is probably the last thing they want to do.
With our new Review By Phone option (coming very soon!), your customers can now record a mover review right on their smartphone – in about five minutes or less. And get a free pizza for sharing their move story!
On Move Day, Here’s How It Will Work
Step 1 – After the move, consumers who have opted in will receive a toll-free number to call and be prompted to enter a unique code to start their review.
Step 2 – They follow simple, automated prompts to rate their experience and record their comments.
Step 3 – They send us a picture of the Bill of Lading, we verify it, transcribe the review and send them a pizza eGift card in minutes!
Want more real reviews? We’re taking beta partners! Contact us at email@example.com if you’re interested in sharing Review By Phone with your customers.