Yesterday, this article came across my desk: A “fake” mover stole $60,000 of someone’s belongings. Unfortunately, we see stories like these all the time. A consumer books a move with the company (or person) that offered them the lowest price, only to be completely swindled; their possessions held hostage or stolen. Even our colleagues here at work are tempted to ignore MCR’s advice to only choose a licensed mover when they find someone willing to do the job at a ridiculously low price. “What’s the worst that can happen?” they say. The worst that can happen is pretty bad…and it often includes people stealing your stuff.
We have tons of tips on how to choose your mover, but we’ve boiled them down to the simplest and most important.
Here are our top 5 rules to follow when choosing a mover.
1. Check their license.
Every state has different rules and they can be confusing. Check a mover’s profile on MCR; it’ll show you the requirements for your state (or for out-of-state moves) and whether the mover meets them. Click through to the state website to confirm the license is active.
2. Are they who they say they are?
Here are some ways to check:
- Do they email you from an @companyname.com email address (e.g. firstname.lastname@example.org) or an @gmail, @aol, etc (e.g. email@example.com)? Choose the former. If a mover doesn’t have their own domain, chances are they aren’t legit.
- Do they answer their phone professionally? Someone who grunts and says “Hey” isn’t a pro. If they call you, call them back for a question you “forgot to ask” just to test them out.
- Have you seen their trucks anywhere in your neighborhood? Particularly in the spring and summer, moving trucks are everywhere. Never seen their logo before? (or they don’t have a logo?) Keep on searching.
3. Get a written estimate.
- Seriously. Get it in writing. And make sure their name and address is on the estimate, see #2.
4. Check reviews.
- All of MCR’s reviews are verified with a bill-of-lading (move receipt). We also run reviews through several fraud checks. Read them. They’re real. Don’t go with anyone who doesn’t have at least a 3 star rating.
5. Go with your gut.
- If something sounds too good to be true, it probably is. Trust your instincts; if you get a creepy feeling, your move probably isn’t going to go well. Follow the steps above to find someone you can trust. Saving a few bucks isn’t worth the risk of losing all of your precious stuff.
Good luck with your move!