Monthly Archives: February 2014
Like many moving companies, All My Sons Moving & Storage is family-owned and operated, with four generations of moving experience over the last 20 years. Today it is a large national partnership with nearly 40 locations nationwide.
We recently chatted with Ron Clair (GM) and Jeff Akin (Director of Business Development) from All My Sons Moving & Storage in Phoenix, to find out more about how their location focuses on building relationships with clients to deliver the best moving experience.
MCR: When booking a move with you, what can customers expect?
All My Sons Phoenix: Bottom line, the best moving experience ever. Our first-rate services include quilt-pad wrapping of their furniture, disassembly and reassembly of the same and the allowance to leave clothing in their dressers. We provide white-glove service at its finest.
Clients can take advantage of our pristine packing and unpacking services or opt for do-it-yourself packing. We work hard to understand your moving needs before ever lifting one box. We are all about relationships, education and communication. And we really believe that with each client, it is not a one and done but a long-term relationship that will last a lifetime.
MCR: Tell us about a challenge that’s unique to being a part of a large franchise. And how do you overcome it?
All My Sons Phoenix: Technically we are not a franchise. We are employee- owned and just as we build relationships with our clients here in Phoenix, we must have outstanding relationships with other offices around the country with open communication. We are all part of the big picture and it will take all of us to continue our success and push our growth as we move forward.
MCR: Do you have any fun industry lingo you want to share with our readers? (i.e. “put a bead on it!”)
All My Sons Phoenix: “Laughing” for sure. It’s not industry lingo but we use a great movie quote. Before our drivers go out to handle their Pre-Trip inspection, we use the quote “Let’s kick the tires and light the fires baby.” Can you name the movie this quote came from?
MCR: Aside from helping customers have happy moves, how do you help bring happiness to your community?
All My Sons Phoenix: We work with our Chamber of Commerce and work closely with Move for Hunger. We volunteer time with certain events through Move for Hunger. We actually had our trucks out at the R n R marathon here in Phoenix and picked up over 7500 pounds of food for Move for Hunger and took it back to St. Mary’s Food Band for distribution. Also our foreman John worked last year with his club and All My Sons and collected 2500 toys during the Christmas holiday and took it directly to the Phoenix Children’s Hospital. We have amazing employees.
MCR: Tell us about some of your most memorable moves.
All My Sons Phoenix: There was a time we worked with a pro baseball player when relocating his family for MLB, his son’s bed was made out of old baseball bats. We also moved a huge musician and went to do a visual for them and had the opportunity to play in his studio together for hours.
MCR: What’s the best advice you could give about moving across the country?
All My Sons Phoenix: Do not take the Internet as the gospel. So many independents are now using reputation defenders to clean up their reputation online or placing fake reviews online. Find a ProMover and to take it to the next level, find a Certified Moving Consultant. The Certified Moving Consultant credential has come to represent a fundamental competency and adherence to ethical conduct of the sales force for the Household Goods Moving & Storage Industry.
MCR: What’s your favorite part of the move process?
All My Sons Phoenix: When we hear the clients’ feedback on how great their moving experience was with All My Sons.
MCR: What do you see is the single biggest challenge for the professional moving industry right now?
All My Sons Phoenix: Quality! There are too many people coming into the industry without the proper skillsets cutting prices to get work. These companies do not follow regulation and work without authority.
MCR: What do you predict is the future of moving five years from now and 10 years from now?
All My Sons Phoenix: Current to five years, we’ll see continued pressure on Congress to strengthen federal consumer protections against rogue operators — unlicensed movers — as well as to require container company compliance with federal household goods regulations. Beyond 5-10 years, it will likely be more container shipping for interstate relocation.
Guest post by Ken Susman, of OnlineSelfStorageDirectory.com. The Online Self Storage Directory makes it easy to research and reserve self-storage facilities anywhere in the United States.
In this hyper-partisan era, there are few things that everyone agrees on. However, one of those rare items of agreement is this: moving can be a real pain, and even more so when you’re moving to a new city. This won’t be news to regular readers of the MovingCompanyReviews.com blog. In fact, it’s right there in MCR’s mission: “we want to make it easy for you to find great movers.”
Finding good movers is a critical step to a successful move. But when people are relocating, there are many other issues to consider. If you’re thinking of renting a self-storage unit as one of your options, here are a few ways a self-storage unit can ease your move – and your mind – when it comes time to pack up and move.
Don’t buy yet! Rent first!
Often, when people are transferred and don’t have much time to find the right place, they choose to rent a house or apartment temporarily so they can take their time before committing themselves to a permanent home. This is something worth considering.
For instance, if you’re moving from Milwaukee to Los Angeles, you might want to spend a few months learning about the traffic patterns to and from your new job before locking yourself into a beautiful home that requires you to sit in bumper-to-bumper traffic for an hour each way.
Some apartment complexes will even let you sign a six-month lease, especially if you’re going to be moving in during a slow time of year, like late fall. You will often pay a slight premium for the shorter lease, but it very well might be worth a few extra bucks for six months, and you may be able to negotiate a lower deposit or a waiver of the application fee.
One item that concerns people about renting an apartment, particularly if they’re moving from a house, is what to do with all of their stuff! This is where self-storage can come to the rescue (wearing an orange cape, of course). Assuming that you’ll be using your bedroom and living room sets, a couple of TVs, the majority of your kitchen utensils, and all of your clothing, you should have little trouble packing the rest into a five foot by ten foot (5 X 10) or a 10 X 10 unit. And many moving companies will make a stop at the storage facility and unload for you. Just make sure that you have the truck packed so those items are at the back and they don’t have to unload the whole thing!
Sell your home fast.
I learned the lesson well when I tried to lease my condo after my wife and I purchased a house. We spent countless hours cleaning and organizing the condo so it would be neat and tidy for prospective renters. Even still, it wasn’t until the condo was basically empty that people really started to show interest.
This is another time when storage can help. Renting a nearby storage locker can help relieve the pressure on your closets and basement.
Moving temporarily? Travel light.
As many of our military men and women know, not all moves are permanent. Maybe you’re being sent overseas for a year or two to set up a branch office, or will be out of town for several years doing a residency, or are joining the Peace Corps. In many of these cases, people know that they’ll be moving back when the experience ends.
For moves like these, it is probably easier not to take that antique dining room set and 65” 3D television. The solution, of course, is self-storage. One small-to-medium sized unit would do the trick.
But… are storage facilities safe?
This is the biggest concern many prospective renters have, and it’s an important one. Storage facilities sometimes have the reputation of being shady and unscrupulous operators. Whether or not that was ever true is a question for another day, but in today’s world, it’s simply false for the vast majority of facilities.
Most modern companies employ professional facilities managers who live on the property and are experts in handling storage-related issues. Additionally, they employ security companies to monitor the property 24 hours, and often require a PIN to open a gate before you can even get to the units. They are usually well-lit and well-maintained. All that’s left is for you to buy is a quality lock.
Modern self-storage facilities are a safe, reasonable solution to many of the problems that arise during complicated moves. They offer features and convenience to meet just about anyone’s needs.